Return Policy

Digital Product Policy

All MODAX products are digital downloads, including Framer components, UI modules, templates, and related digital assets.

Because digital products are delivered instantly and cannot be “returned” once accessed or downloaded, all sales are considered final.

We do not offer refunds, returns, or exchanges after a purchase has been completed.

Exceptions

Refunds may be considered in the following limited circumstances:

• You were charged multiple times for the same product due to a payment error.

• The purchased product cannot be accessed or delivered, and our support team is unable to resolve the issue.

• The product is materially different from what was advertised.

If one of these situations occurs, please contact us within 7 days of purchase.

Support & Assistance

If you encounter installation issues, compatibility questions, or need help using a MODAX component, we are happy to assist.

Many issues can be resolved quickly with guidance or updates.

Please contact support with:

• Your purchase email

• Product name

• A brief description of the issue

Contact

For refund inquiries or product support, please contact:

modax.support@proton.me

We typically respond within 1–2 business days.

Policy Updates

We may update this Return Policy from time to time to reflect improvements to our products or services. The latest version will always be available on this page.